SPORTY TERMS OF SERVICEEffective from November 15th 2018
Last revised October 20th 2018
By downloading, accessing or using the mobile applications, websites or other products or services of Sporty App AS ("Sporty", "we", "our", "us", "Services", "Service", "Application", "Applications", "App", "Company", "Platform"), you agree to be bound by the Terms of Service ("Terms"). If you do not agree to these Terms, do not opt-in to or continue to use our Services. All business related partners of Sporty using our admin side are referred to as either (and shall all constitute the same regardless of which word is applied): "facilities", "facility", "facility-user", "places", "place", "club", "clubs", "venue", "admin". All Sporty end-users (using the user-side of the application) is referred to as either (and shall all constitute the same regardless of which word is applied): "users", "user", "end-user", "end-user", "end-customers", "customer", "customers"
About Sporty
Sporty wants to make it easier for people to play sports. The Application is a service which allows you to organise sports events with friends and people nearby. The application allows you to connect with people over sports activities, find places, book courts, buy plans, merchandise and tickets, buy and send credits and other sport and social related features. Please show respect and use common sense while interacting with the application and the people within. Sporty does not hold any responsibility over the results of the use of the application. All responsibility is of the user.
Eligibility You must be at least 13 years old to use Sporty. Use is void where prohibited. By using Sporty, you affirm that you are either 13 or more than 13 years of age. You are an emancipated minor, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms, and to abide by and comply with these Terms. In addition, you affirm that you have not been previously suspended or removed from the Services and do not have more than one Sporty account.
We may, in our sole discretion, refuse to offer the Services to any person or entity. We may, without notice and in our sole discretion, terminate your right to use the Services, or any portion of thereof, and block or prevent your future access to and use of the Services or any portion thereof.
Privacy Policy Your privacy is important to us. Our privacy policy details the way we collect, use and disclose information about you. Please carefully review our privacy policy at www.sportyapp.com/privacy.
User Content The Services consist of interactive features and areas that allow users to create, post, transmit and/or store content ("User Content"). You understand that your User Content may be viewable by other users in the Application. You agree that you are solely responsible for your User Content and that Sporty is not responsible or liable for any User Content. While we are not obligated to do so, we reserve the right, and have absolute discretion, to review, screen and delete User Content at any time for any reason. You retain all ownership rights in your User Content. However, by submitting User Content to Sporty, you hereby grant us a nonexclusive, worldwide, royalty-free, sublicensable and transferable license to use, reproduce, modify, adapt, publish, create derivative works from, distribute, perform and display such User Content in connection with the Services.
Code of Conduct In using Sporty, you must behave in a civil and respectful manner at all times. Further, you will not:
Harass or stalk any other person;
Harm or exploit minors;
Act in a deceptive manner by, among other things, impersonating any person;
You will not express or imply that any statements you make are endorsed by Sporty.
You will not distribute spam, and will not use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, “data mine”, or in any way reproduce or circumvent the navigational structure or presentation of the Service or its contents.
You will not post, distribute or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior consent of the owner of such proprietary rights.
You will not interfere with or disrupt the services or the site or the servers or networks connected to the services or the site.
You will not post, email or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment.
Sporty App AS has the right, but not the obligation, to monitor all conduct on and content submitted to Sporty. We emphasize that you as end-user or facility-user of the system are responsible for others personal data in Sporty when registered/uploaded/stored by you. As a facility-user and/or end-user you are responsible for safeguarding others personal data and to register/upload correct information with their consent. No other information about the users than necessary to manage your customer relationship through Sporty should be recorded.
Feedback You agree that any feedback, suggestions, ideas or other information or materials regarding Sporty or the Services that you provide, whether by email or otherwise ("Feedback"), are non-confidential and shall become the sole property of Sporty. We will be entitled to the unrestricted use and dissemination of such Feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you. You waive any rights you may have to the Feedback (including any copyrights or moral rights). We like hearing from users, but please do not share your ideas with us if you expect to be paid or want to continue to own or claim rights in them.
Sporty Content Unless otherwise stated, all materials contained on or within the Services, including, but not limited to, text, graphics, images, code, illustrations, designs, icons, photographs, video clips, and written and other materials (collectively, "Sporty Content"), as well as their selection and arrangement, are protected by copyright, trademark, trade dress, patent, and/or other intellectual property laws, and unauthorized use of Sporty Content may violate such laws and these Terms.
Except as expressly provided in these Terms, Sporty does not grant any express or implied rights to use Sporty Content. You agree that you will not copy, reproduce, republish, frame, download, transmit, modify, display, reverse engineer, sell, or participate in any sale of, rent, lease, loan, assign, distribute, license, sublicense, or exploit in any way, in whole or in part, Sporty Content, the Services or any related software, except as expressly stated in these Terms.
You are hereby granted a limited, nonexclusive, non-sublicensable license to access and use the Services and Sporty Content. This license is revocable at any time. This license is subject to these Terms and does not include:
The distribution, public performance or public display of Sporty Content;
Modifying or otherwise making any derivative uses of the Services or Sporty Content, or any portion thereof;
Use of any scraping, data mining, robots or similar data gathering or extraction methods;
Downloading (other than page caching) any portion of the Services, Sporty Content or any information contained therein, except as expressly permitted on the Services;
Accessing the Sporty API with an unauthorized or third-party client; and
Any use of the Services or Sporty Content other than for their intended purposes.
Any use of the Services or Sporty Content other than as specifically authorized in these Terms, without the prior written permission of Sporty, is strictly prohibited and will terminate the license to use Sporty granted in these Terms.
Third Party Applications Some functions in Sporty fully rely on third party services to run (you can read more about these in our Privacy Policy). We do not stand responsible for any of our third party applications (a): loss of data, crashes, mistakes, downtime and/or security breaches)). We do however, only cooperate with services that we trust, and to the best of our knowledge, do their best to avoid the above scenarios(a).
Security We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve the application. We do not stand responsible for or any third parties (a): loss of data, crashes, downtime, mistakes, delays and/or security breaches)). Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
Your Responsibility We do not stand responsible for any unauthorised use (or hackers) on your device, loss of sign in credentials or mistakes you make within the service. Users are responsible to type in their correct information and especially email-address on signup. Sporty cannot retrieve this data for you because of security reasons and you will have to create a new account if you type a wrong email address at signup.
Payments, Pricing and Rights After each purchase your credit card will be saved to simplify the process for future purchases. If you do not wish to have your card saved in Sporty, you can delete it in billing settings after your purchase. If you’re active in a membership or any other services that requires payment over a certain period of time you will need to have at least have one valid credit card saved.
We do not stand accountable for any delays in payment(or refunds) or any third parties (a): crashes, loss of data, downtime, mistakes, delays and/or security breaches)). We will however do our very best in co-operating with these services to correct (a) as quickly as possible. We hold the right to change our price and price-methods for our users and facilities at any time.
We reserve the right to retract, refund, charge or cancel any purchase in the Sporty platform at any time. Refunds cannot be issued after 14 days from the platform. End-customers will always be refunded in full and facilities must cover the charge and refund fees, including disputed charges.
By using Sporty you accept as a facility and/or end-user you agree that invoices and receipts are only sent to you electronically by email or phone to the email or phone number that you have on your account. You, the facility or end-user, agree that Company can, if any unpaid invoices, plans, recurring plans or charges in the system are not paid for, to invoice (with late charge fees and email fees) by email or post service and initiate debt collection of these. We also hold the right to charge existing card on profile and/or directly from the payment processor service.
Any functions and features in the Sporty platform may be removed or no longer supported at any time on our own terms.
Facilities and users cannot resell any products, tickets and/or other purchases / content that we provide. It is illegal and a breach of our terms to sell second hand or/and on the black market or/and on any other plattform.
Facilities using our services must fully and exclusively use Sporty for all it’s solutions and its payment on platform service with each feature we deliver for five years, by continued use this auto renews for the same period. We hold the right to invoice and/or deduct directly from stripe (or other payment processor) any charges that have occurred outside of our payment services and features (including, but not limited to bookings, rentals, credits, membership, courses, plans, invoices, tickets, teams, invoices, merchandise, statistics, automation, signage, camera, lights) and to immediately suspend rights of any continued use on our platform.
Rules and terms may change at any time for any facility (that affects the end-customer), that includes but is not limited to: Price, booking rights, amenities and benefits, membership rules and booking rules and automation. If any inappropriate behaviour is suspected, you may be suspended from the services and you may be held responsible. You are not allowed to open up or let anyone in to a facility, unless the facility says otherwise, when using the door unlock system in Sporty.
A plan may change its pricing in the future. All facilities are obligated to send emails to the end-user about such changes when it involves a plan with recurring charges.
If you buy memberships for other people, they will be added automatically to your billing plan as new members where you are the sponsor. If you remove members, their membership will be cancelled and last out the billing cycle.
By signing up to a plan on Sporty, the facility reserves the right to move you (as a participant) to a different plan if they see a better fit.
Hardware Hardware services are in beta. We do not stand responsible for or any third parties (a): loss of data, crashes, downtime, mistakes, delays and/or security breaches)). Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
Facility/Place hardware integrated with Sporty software cannot be overridden or used by other services when first integrated. There is no refund on hardware when first confirmed and ordered.
Submitted Information You agree that the information you submit to this service is true and in best manner. You also agree to not mislead users on Sporty and keep loyal to completions, updates and information you provide other users on this service. Your breach of any of such obligations will result in irreparable and continuing damage to Sporty App AS, for which there will be no adequate remedy at law; and, in the event of such breach, Sporty App AS will be entitled to injunctive relief and/or a decree for specific performance, and such other and further relief as may be proper (including monetary damages if appropriate).
Credits Credits can only be used individually at checkout (not in combination with other payment methods). Credits can be given specific rules by place, including, but not limited to, only to be usable at specific places, memberships, plans, merchandise, tickets, courses, bookings (including specific rules for hours/dates/days/periods/courts). Credits may also only be purchasable for members of a place, which will be described in the checkout modal. The rules (or limitations) will be described in the checkout modal for credits. The place may change these rules at any time for new and/or existing customers. Credits normally expire a year after purchase (unless other is specified by place in the checkout modal for credits). Credits are not transferrable to cash.
Cancellation and Refund Policy for Sporty end-users This may differ for each end every purchase at a place, and you are responsible to check each individual place / homepage information before purchasing. This also includes whatever information that is given at the checkout before purchase. Refunds cannot be issued to users after 14 days from the platform. We reserve the right to retract, refund, charge, hold or cancel any purchase/product in the platform and/or payout to user at any time.
There are no refunds on, including, but not limited to, credits, memberships, courses, tickets, merchandise, bar items, products, other items, plans, paid invoices, automation, signage/screens, cameras, light system, hardware, bookings, reservations, rentals. Credits are used and found in the checkout modal. End-users have no refund rights on any purchases, features or packages they have been dealt or purchased in the system, unless other is specified.
If a social event / activity arranged by Sporty is cancelled, we will try our best to find a new date for this. We will hold on to the end-users funds in this period and remain the right to announce a new event with these funds. We cannot guarantee the same location, artists and setup, but will do our best to make the experience as similar as possible.
A membership is either a one-time purchase or a recurring subscription. This will be specified in the checkout modal. If you cancel a recurring subscription it will last out the remaining billing cycle.
Cancellation and Refund Policy for Facilities / Places
Facilities have no refund rights on any purchases, features or packages they have been dealt or purchased in the system. In the event you are eligible for a refund on a purchase, the initial charge and refund fees (from payment processors) and application fees per charge (of Sporty) will not be refunded. If a payment is made disputed on your behalf you must cover the charge and fees. Refunds from Sporty cannot be issued after 14 days from the platform.
We reserve the right to retract, refund, charge, hold or cancel any purchase/product in the plattform and/or payout to facility (including your customers) at any time. Facilities/Places can only refund its customers up to 14 days after a purchase. When you issue a refund, End-customers will always be refunded in full and facilities must cover the charge and refund fees per charge (from payment processors), application fees per charge (from Sporty) and any disputed charges and fees (from payment processors).
If a social event / activity arranged by admin / facility is to be cancelled, you must refund your costumers unless you have specified otherwise to your users in the ticket / product sold. We will hold on to the end-users funds in this period and remain the right to pay these back to customers.
Sporty holds the right to terminate any facility/place/concert/event hosted on its platform.
Facility Rules All income from events / activities by admin / facility is paid out to you after the event / activity has taken place (under normal circumstances no later than 1 month from the end date). If we suspect you’ve misguided users, given misinformation or any fraudulent or suspicious behaviour is detected by us, which we are to decide fully and confidentially on our own terms, we hold the right to hold these funds and also fully refund users back.
You are responsible for following your country’s cancellation rules and other laws set by your country. We provide you a service, but you set the rules, terms and features for your club.
Sporty may exclude, include or modify new or old users in our database at any time. The users in our database are in all cases owned by Sporty, and may be used by us for development, marketing and sales. Costumers that onboard through your page on Sporty, become Sporty customers and must agree to our terms. We ensure the safety of data and handling of these users. Users can choose to engage in all features / places Sporty has to offer and you as a facility / place have no right to any compensation or controlling / rights.
In the event of termination of an event/concert by facility/place the equivalent of 20% of the total income expected from the event (based on the number of chairs or persons that can enter, as if the event had been totally sold) shall be deducted directly from the event as penalty fee. If the event has not collected payments or there is not enough funds to cover the 20%, the facility/place is obliged to pay this fee within 8 business days to a specified account provided by Sporty. This fee will also be enforced if you have deceived users in any way, breached our terms or in any way caused damage to customers / users.
Sporty takes no responsibility for taxes, fees and contributions that facility must calculate and correctly pay to its tax authorities. The Facility has the exclusive responsibility of this.
The facility/place is responsible for covering all refunds and its fees. If there is not enough funds to cover the fees you are obliged to pay the fees in arrears within 8 business days to an account provided by Sporty.
Before creating an event on Sporty you must pay a startup-fee to a bank account provided by Sporty.
Changes If we make changes to these Terms, we will provide notice of such changes by posting a notice on the Service and updating to the newest "Effective" date above. Your continued use of the Services will confirm your acceptance of the revised Terms. You should frequently review the Terms to ensure you’re updated and understand the terms and conditions that apply to your use of the Services. You can find the Terms of Service at www.sportyapp.com/terms. If you do not agree to the amended Terms, you must stop using the Services.
Legal This agreement/contract goes by Norwegian law. All disputes and legal actions against the company shall be settled in Norway pursuant to Norwegian law.
Questions and Comments
Sporty welcomes comments, questions, concerns and suggestions. Please send feedback to our email: support@sportyapp.com